Introduction

Heritage Hardwood Floors ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information you provide directly to us, including:

Name and contact information (email address, phone number)
Project details and service inquiries
Communications you send to us
Any other information you choose to provide

We automatically collect certain information when you visit our website, including:

Device and browser information
IP address and location data
Pages visited and time spent on site
Referring website addresses

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer service
Schedule consultations and provide estimates
Send you information about our services
Improve our website and services
Analyze website usage through Google Analytics
Comply with legal obligations

Cookies and Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous information about your visit, including pages viewed and time on site. This helps us improve our website and services.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by declining cookies when prompted.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in our operations (such as email delivery services)
To comply with legal requirements or respond to lawful requests
To protect our rights, privacy, safety, or property

Your Rights

California Residents (CCPA)

California residents have the right to know what personal information we collect, request deletion of your information, and opt out of the sale of personal information. We do not sell personal information.

European Residents (GDPR)

If you are in the European Economic Area, you have the right to access, correct, or delete your personal data, and to restrict or object to processing. Contact us to exercise these rights.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Heritage Hardwood Floors
Email: info@heritagehardwoodfloorsnwa.com
Website: https://heritagehardwoodfloorsnwa.com

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.